Last updated January 6, 2022

Thank you for signing to Moiverse NFT platform. We hope you are happy with your signup. In the event this Refund Policy conflicts with any agreement you have with Moiverse, including, but not limited to, the Moiverse Terms Of Service (each referred to as "Agreement"), such Agreement will govern. Capitalized terms used in this policy but not defined shall have the same meaning ascribed to them in the Agreement.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Refund Policy:

• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Sarva Labs Inc, 16192 Coastal Highway, Lewes, Delaware 19958-9776, United States.
• Service refers to the Website
• Website refers to Moiverse, accessible from https://www.moiverse.io

Except as described below, Moiverse service ("Individual Paid Service" subscriptions) are non-refundable, and no prorated refunds or credits will be offered. However, if we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

We reserve the right to issue refunds or credits at our sole discretion in the following situations:

1. Where we materially modify the Moiverse Terms Of Service during a billing period and such modification ("Terms Modification") adversely affects you, we may refund a portion of your Individual Paid Service fee, as we determine appropriate or as may be required by applicable law. To be eligible for a refund, you must provide written notice which must (a) identify your account and (b) request cancellation of the specific Individual Paid Service. The cancellation will be effective upon our receipt of your notice and our determination that you are authorized to affect such cancellation. Please contact us at info@moiverse.io to know more on how to provide notice.
2. As described in the Terms Of Service section entitled, “Amendments and Modifications” where a modification or interruption of any part of the Moiverse service adversely affects you and alternative remedies as specified in our Terms Of Service are not available, we may refund a portion of your Individual Paid Service fee, as we determine appropriate or as may be required by applicable law.

Refund of any duplicate payment made by the delegate will be processed via the same source (original method of payment) in 15 working days post intimation by the customer subject to our internal investigation and verification of such transaction.

If you have any questions concerning our refund policy, please contact us at: +91 9538193951
info@moiverse.ai